Kinglobjaw's Blog

Off course you don’t find that out from the email that US Airways sends you. The email reads: “Tell US how we’re doing. We want to hear about your recent overnight flight. We know your time is valuable and we appreciate your feedback!”

I’m not sure if it’s targeted or not, but my recent overnight flight took place in late April from Lihue, Kauai, Hawaii to Phoenix. The survey really did take no more than five minutes of my time and it only focused on in-flight entertainment (IFE) during overnight flights. It asked me what things I do on board to make the time go by (read, sleep, listen to ipod- funny they didn’t mention take photos and chat with crew members). It then asked if I would enjoy IFE on all flights, later if I would pay $5 for IFE on all flights . Later, it asked me if I would do both on overnight flights specifically.

The final page offered me a text box to input comments. I shared with them how I would enjoy of real meal service on overnight transcon/Pacific flights.

I’m pretty sure this has to do with their ongoing seat back entertainment system trials. They’ve just completed the Lumexis trial and are in the midst of testing the LiveTV trial. Since those systems would be available anytime on any flight, they are trying to figure just how many people would watch them on overnight flights. It could also have something to do with the Pacific return flights which are all overnight flights and whether or o not people will pay for a movie on the ceiling TV display on the 757′s. Personally, I wouldn’t, but that’s just me.

Here’s some food for thought. Once installed on the entire fleet, would a Lumexis or LiveTV system be complimentary in First Class? I’m not 100% sure, but I think Delta comps it for First Class passengers. I know internet is for a fee regardless of whether you’re in First or on a premium ticket, so I’m sure US will follow that if & once they install internet capabilities on their planes.

Have a nice clicK life,

-Mark