Cancelling SkyGuide Executive Privilege Club

After about one year of membership, I’ve decided to cancel my SkyGuide Executive Privilege Club. Why? Because, getting these $50 refunds for airline lounge day passes has really become a nuissance. I just rather sit in the terminal next time and enjoy my Dell Mini. Honestly? I will kind of miss that lousy Delta SkyClub at Chicago O’Hare’s Terminal 2.

Still, purchasing a $50 day pass and then having to mail receipts is easy enough! So why am I cancelling? Well, aside from having to wait 8-10 weeks for a reimbursement check, I now have to keep calling various customer service numbers which may or may not transfer me to the correct department. Plus, next year’s membership fee is $199. I’m done…

In the past, I would recommend this membership option for accessing additional lounges, but now I say- just skip it. Stick only to your Club membership or get another one. Besides, with my US Airways Club option now offering United and Continental lounges, I’m literally covered in a lot of places!

Have a nice clicK life,

-Mark

Kinglobjaw on the radio -oh!

Well sort of. Pod-cast is the proper term. If you’re into this frequent flyer madness- then you’ve probably already heard of UPGRD. They record a new episode every week discussing airline travel, frequent flyer/stay programs and airline news among other things.

This past Thursday I spent an enjoyable evening discussing US Airways and Dividend Miles along with Mike, Fozz, Hunter and Ben.

Aside from US Airways, we also spoke about Delta’s over-fly incident, personal choices on which airline to fly out of Boston Logan, and a nasty incident that involved me, a flight attendant, Iceland and a London to Charlotte US Airways flight.

Tempting, isn’t it? Listen here. Or external player, if you prefer.

Have a nice clicK life,

-Mark

I just upgraded to Windows 7 and I love it!

Yes, I know. It’s an odd post compared to what I usually blog about. At the same time, I wanted to share that I just upgraded to Windows 7 Home Premium and I only paid $30. Students and educators (and anyone else whose email ends with an ‘.edu’) can take advantage of the $29.99 price. More information can be found here. For the first time ever, I think the upgraded OS is actually faster than it’s predecessor- and get this- on the exact same computer. Maybe I’m overreacting since I’ve only used the new operating system for roughly 29 minutes, but I’m really enjoying the new experience. The taskbar is truly pheonomenal and everything looks so good with the Aero experience. No Windows 7 review here, so don’t even ask, but I told myself, a blog post from the new OS is on the short list.

Have a nice clicK life,

-Mark

Earning cash back $, while earning miles and/or points is nice too.

Many of you already know about reaping the rewards of frequent flyer/ stay/ rental programs. But how about squeezing out just a little bit more? This time, squeezing out some cold, hard cash or (ca$h) as I like to call it?

While it may not be a lot, but things like $4 for every airline ticket purchased, or 1% money back on Marriott stays does add up! You know the frequent flyer miles add up- you’re glowing with joy, because you earned a free 100 Priority Club points or 500 Delta miles. Why not allow the same thing with cash?

I’ve posted a banner on the top right side of this blog about a program called Mr. Rebates. You basically click through the page and you have a list of popular merchants that earn you cash back on every purchase/ticket/stay/rental. The site actually links you with the original web page you would book on anyway and awards you money for the purchase, because they earn commission themselves. Upon joining and completing one transaction with any merchant, you also earn a $5.00 welcome bonus.

Here are some of the cash back percentages on merchants I buy from, just by being a member (free to join) of Mr. Rebates. There are 100′s more in addition to:

  • eBay- I get 3% cash back on all eBay purchases
  • Orbitz- $4.00 for every ticket I purchase, so I often split into one way segments to earn more cash back
  • Holiday Inn- (along with other members of Priority Club brand hotels)- 5% cash back on all stays. I really see the cash back pouring in after a longer vacation!
  • Marriott hotels- 1% cash back. Used to be 2%, but it changes from time to time
  • AVIS car rentals- 3% cash back

Dont’ worry! The links on Mr. Rebates will take you to the direct company sites (Avis.com, Orbitz.com, Marriott.com…), so you earn the cash back in addition to your points and miles. In the end, your flight/stay becomes that much more valuable. Of course, there are hundreds of non-travel partners that I did not list since I’m trying to make this post travel related.

All you have to do to join for free is visit Mr. Rebates or click the banner on the top/right of the blog page menu. They pay your cash back earnings via check or PayPal at the end of each month, whichever you prefer to receive. I prefer PayPal since I get my money the next day. I’ve received over $200 dollars since joining in 2008 and I don’t even shop that much! If you have any questions about this amazing program, you can post a comment about this post, or the most popular way people have gotten in touch with me, Kinglobjaw.com/contact.

Have a nice clicK life,

-Mark

Hey US! Why single up on double downs?

Double connections are getting harder to work with in terms of price, when it comes to US Airways domestic! This is not a complaint, nor a legit one, even if I tried, but it seems that when I force a double connect, US really bumps up the price. I mean really! I can’t do Chicago to San Diego via Vegas and Phoenix. I can’t do Seattle to Miami via Phoenix and Philadelphia. I can’t even do Boston to Ft. Myers via DC and Charlotte! It does change when I put in San Juan or international destinations- I can suddenly do up to 4 per direction keeping the same price!

Another exception is a flying from a “West” city to an “East” city. For example, a flight from Portland, Oregon (an America West only city) to Miami, FL (a US Airways only city). I have to route via both Phoenix and an eastern hub.

With the decent fares from Chicago to Ft. Myers, I’m looking at doing a leg from Ft. Myers out west-  maybe Denver or Salt Lake City? Definitely a ski destination so I can get 2,500 bonus miles and 5% off the fare to further maximise.

I’m planning to visit another friend in San Diego in November or December. I wonder how I can work a simple Chicago to San Diego trip to my advantage, or should I say to my DM account’s advantage. Hehe…

One final tidbit. I just realized the 757 I’m flying from Philly to Phoenix later this month actually an Envoy configuration! Must clear the upgrade on this one!

 

Have a nice clicK life,

-Mark

Where’s the ahola spirit, Hawaiian? Time to look at Mokulele for travel? Even stoop down to Go?

If you remember posts from my blog from over a year ago regarding Hawaiian airlines, you’ll know that I was generally happy with them. Friendly service with smile? Check! Miles earned with US Airways Dividend Miles program? Check! No hassle baggage policies + interlining (passing of bags between carriers)? Check!

I don’t know if it is because Aloha Airlines no longer flies, or there is growing hostility toward Go! airline, but Hawaiian Airlines has taken a turn for the worse. And it has nothing to do with closed counters to which customers are still directed to, poor signage that to forces you to change lines three times or agents that won’t check you in, becuase you’re not flying First Class all the way.

When we were checking in with Hawaiian for the Honolulu to Chicago via Lihue, Phoenix and Philadelphia (HNL-LIH-PHX-PHL-ORD) portion of the trip, we were fully aware of baggage fees. It was explained to us from the beginning- since we were flying interisland on Hawaiian, we were only responsible for the 2nd bag fees.  Immediately after arriving, the “kind” lady barked at me saying I have to pay for each and every bag I am checking. “Doesn’t matter what reservations or US Airways told you, you have to pay for all the bags you check. I simply don’t care that it’s on US Airways stock or their rules. You’re on Hawaiian Airlines and we decided what we do with you!” Here’s the juicy part. A supervisor and a second agent sided with me. They told me I would only have to pay the bag fee for the second bag since I’m flying US Airways back to the mainland. A few minutes later as the supervisor’s shift ended (or maybe he just took a break), the original agent told me I would still have to pay up since she couldn’t get in touch with the supervisor and that the supervisor didn’t go into the record. She also told me the second agent that sided with me was not a supervisor and she couldn’t listen to him. Funny she said so. Isn’t she just a regular agent? So why can she make rules, but the, the second agent can’t? I keep telling her I want to talk to the supervisor in front of her. She says he’s gone, puts her hand in the air covering the area face and direct vision at her and storms of for five minutes.

After about five minutes, she returns in a slightly better mood and says she has a special deal for me. I thought, what, a bribe? She says she’ll only charge for the second bag as the rules state, but she will only tag it to Lihue where I have to leave security during my connection, pick up all bags and re-check with US Airways. Ha! This is after I told her that my Mom lost her only photo ID and that she would need about 30-40 minutes of additional screening time. In the end we had to pay the $55 dollars since there’s no arguing with a lady which probably finished drinking some acid. She was pure spite! Of course, while gathering information about the supervisor, second agent and her, all I got was first name. No last name or initial or badge number. Agent should have been fired on the spot.

Erase the friendly service with a smile and the no hassle baggage policies on the spot. Also erase the automatic miles postings. I had to contact a USAirways.com live chat agent in order to get the miles posted. I am going to write a complaint letter to Hawaiian Airlines, but I’m also going to try and question the charges with the credit card since techinically “I was charged for a service I did not use/request”. We’ll see where that takes me.

There is good news however which is what the second half of this post is dedicated to. While “arguing” with the agent, I noticed a new airline  nearby with a small counter- Mokulele Airlines. I did some research after I returned from my trip and I’m thinking if they do well, they could be the next Aloha Airlines. Mokulele Airlines has their own website. I also emailed them with a few questions and here’s what I can tell you so far without flying with them.

  • First Class- 2 bags free of charge on each flight, Coach Class- first bag free on all fares, second bag $17
  • Fleet of 3 Embraer 170′s and Cessna Grand Caravans 208 B’s
  • Complimentary juice/water in coach, alcohol/soft drinks/juice/water in First Class
  • Working on a in-flight snack program for sale
  • Operate two lounges (one in Honolulu, the other in Kona)- annual membership costs $79.95 + tax
  • Each flight will earn you 500 Alaska Airlines miles
  • No additional charges for passing bags two two interline carriers, Alaska Airlines and Continental Airlines (more to be added in the future)

What’s neat is that with only three EMB-170′s they still offer a generous amount of flights between the different islands. The Cessna’s add to the experience by offering service to smaller destination, and for aviation enthusiasts, a nice “ride”.

I am seriously considering switching to Mokulele Airlines for all my future inter-island travel. I’ll likely miss out on my 500 miles, but I’ll be able to see which “pineapple” tastes better! Cause we’re not comparing apples to oranges here.

Have a nice clicK life,

-Mark

Muscles ache, AMEX cheaters, Friday the 13th mess, HAJ no go and more!

As I am typing this I am in quite a pain. I started working out to get into better shape last Monday and every foot (maybe not that much) of my body is aching. My solution? Go work out some more! I think my arms and shoulders hurt the most!

After Friday, March 13, 2009 I stopped playing AMEX’s Advance Your World Challenge that I have been praising so much since it started. Too many cheaters, and the company isn’t doing too much about it. What more? So many of these cheaters have suddenly become new members on FlyerTalk explaining how righteous they want to be and fix the problem. Since I started blogging about this challenge, I have to say, traffic on my blog has doubled. I’m sure being in the Top 7 added to this…

Here’s how I see it. New guy/gal learns about the promo and the prospect of getting $10,000 cash for virtually nothing, then Googles the Top 7. Kinglobjaw is quite a weird user name, so I guess people have stumbled upon my blog and it discovered my posts where I mention the direct FlyerTalk link. I read the FlyerTalk thread about this promotion daily and I see 5 or 6 new users that have joined FlyerTalk in March 2009 and have fewer than 10 posts at this point. These schemers want to be liked by others and mask their real intentions with a glitch that probably never occurred. I mean, the other FlyerTalk members who have been around for a longer time- not one has reported the “endless speed boost” glitch these newbies are reporting. I could be wrong, but these newbies are the cheaters! Food for thought.

Onto my next topic- Friday the 13th. I remember the day started out well because I made first place on the Advance Your World Challenge. Hours later, “lightning” had come to my place. You see, it was around 5PM when I decided it was time to vacuum again with the brand new DC-25 Animal Dyson vacuum. It’s a very powerful machine. A suggestion, the vacuum is absolutely amazing and a must have. To make the unpleasant story short, my hard drive got zapped. As unlucky as can be, my surge protector and fairly new battery backup failed during the less than one second it took for me to turn on the vacuum. Needless to say, my hard drive died, I got the “blue screen of death” and part of my stuff was not backed up! Lesson learned! As a replacement HD I bought a 1TB Western Digital Caviar Black from Best Buy and so far it’s fine. It’s slightly quieter than the one that died. I will try to contact Seagate about the cost of data recovery and decide if it’s worth it.

My HAJ trip has been axed and what a shame!

Last but not least, I’m counting the days to my Hawaii trip which occurs at the end of April. We’re all set in First Class on US as we were upgraded at the time of ticketing. No need to check loads every day to see F buckets disappear and worry; however my PHX-PHL return could go into oversell mode so I’m ready to volunteer should the need arise. I know a lot about US Airways, but I’ve never been bumped before so I don’t know what kind of compensation to expect. Honestly, I’ve never heard the announcement before either so I am going to ask around on my next flight.

Different kind of post today, but I thought it would be nice to offer an update.

Have a nice clicK life,

-Mark

When so called myths are a myth- Yahoo & Travel + Leisure

Three days ago, I discovered that so many people search for “cheap plane tickets” on a Yahoo search engine. That so many people can’t be specific and are making a foolish mistake.

Today, I discovered an Yahoo Travel article (which was essentially written by Travel + Leisure). The article is called Top Travel Myths. After reading, I have to say the author is clueless on multiple counts. It feels as if the  author was living  during a time of no frequent flyer programs and regulated airlines. Here’s where I politely disagree:

Current Advice: Never assume prices are cheaper because they’re in a store marked “duty-free.”

Sure, not everything is bargain at a duty free store, but during many occasions, I’ve found buy one- get one free deals, even buy one- get two free for things like chocolates or other food items. At the same time I’m not paying tax, so the savings do add up. Whenever I buy cologne, I immediately convert (in my head) the price to US dollars and recall how much I would pay at Bloomingdale’s or Nordstrom and I’ve found savings ranging from $10 to $30 per bottle. Maybe it’s not 70% off, but the author of the article is arguing that we should avoid duty-free stores, because the prices are higher than regular stores. Simply not true!

Next, Brad Tuttle (the author) argues that you should never buy packages to save money,

Current Advice: Booking à la carte is often the smarter option.

I always book à la carte, not because I get savings, but because it’s more rewarding in the sense of loyalty programs. Let’s say I book a US Airways flight, a Hilton Hotel and an Avis car through US Airways Vacations. Not that they’re a bad company, because they’re not, but I wouldn’t get any Hilton points or miles for the Avis car rental. You only get points if you book directly from them.

But let’s talk about price. Vacation packages often offer things like a $300 Mastercard Gift card, free tickets to events or meals included in the hotel package. For those who don’t want to rent a car, a transfer is already included to and from the hotel. Vacation packages also offer discounted insurance, and for families with kids who can get ill or something comes up before the trip, it is very helpful. Last, but not least, companies like US Airways Vacations buy the rooms ahead of time, so sometimes you won’t find the room available through Marriott, but it’s still available as a package through a different outlet.

Still, when I book separately I have the ability to customize a little more= you can cancel hotel, change to another, book different type of car. Plus you get all the benefits/rewards.

Current Advice: Let children run around in the airport to burn off some energy, so that there’s a chance they will sleep on board. One parent may want to board early, to set up some books in the seatback compartment and store bags in the overhead bin. The other parent can take care of the kids and be among the last people to get on the plane.

I don’t think so! Rules are meant to be followed. Don’t let children run around. It’s an airport, not a playground. That kid bumps into something or gets hit by a door in the head and you’ll want to sue someone, when you are the who to blame. Who are you going to sue? The airline, the door manufacturer, the airport authoriy, city or the state?

Kids MUST preboard with their parents so they can sit down, get buckled up before the general masses board. It’s pretty simple:

  • Buckling the kids up and stowing your stuff while no one is boarding and trying to do all that while 200 people are waiting behind saying “Let’s go, let’s move it!”
  • Having the kid sit before anyone else in that row sits or having the kid climb over someone who already boarded
  • Walking through the aisle hitting empty seats with your bags/totes or walking through the aisle hitting people’s faces and arms, because you can’t take the stuff off of your shoulder

Virtually every major booking engine and hotel chain, airline, and car rental agency guarantees that its Web site has the absolute lowest price available, and typically backs up the claim by matching prices and offering additional discounts or coupons if proved wrong.

Right, except before they do that, airlines charge a $150 fee for domestic price adjustments and $250 for international, so unless your fare drops by $200 ($300 on international), don’t even bother. Again Brad, what guarantee were you referring to?

Current Advice: While booking, keep it quiet that you’re getting married. Feel free to announce your nuptial status, however, when checking in at the airport, the car rental counter, and the hotel. By then, reservations are set, and there’s an outside chance a friendly counter agent might give you an upgrade at no extra charge.

Not true at all, buddy. If you don’t prepare yourself in advance with miles and you don’t plan you won’t get anything done at the airport. Absolutely no chance of getting thestuff you mention for free, especially with all those elites upgrading. You want First Class? Pay for it, or use miles in advance to upgrade. You want the nicer hotel room? Use points for a basic and pay the difference. You want better a rental car?Pay the difference. Sweet talking people is especially shallow if it’s such a big deal like a honeymoon!

I have to say Brad, you saved the best for last laugh! Here is what you say:

Myth: Airline loyalty program members are likely to be upgraded.

Reality: In the old days, a frequent-flier member wearing a nice suit had a fair chance of being bumped up to business or first class if the flight was overbooked, or simply if a seat up front wasn’t filled. These days, in an era when so many travelers belong to airline loyalty programs — and when airlines are considerably stingier with rewards — membership has lost its prestige and its value. Carriers tend to give upgrades on the spot only when forced to, due to overbooking. If that’s the case, upgrades go to the most elite loyalty members — typically die-hard business travelers with thousands of miles they will never have the chance to use.

Current Advice: Regular travelers have almost no chance of scoring a free upgrade. If your heart is set on sitting up front, accumulate points however you can (airline credit cards are the easiest way), and book a first- or business-class seat. Or, check out airlines offering less expensive business-class seats.

Ha! Elite members are likely to be upgraded is a myth? Maybe it’s a myth that you are writing for a Travel magazine! You say that airlines only upgrade due to overbooking? Hardly!

So the fact that a Chairmans’ Preferred with US Airways can upgrade seven days before departure is a myth? Then why have I done so for the last two years. I haven’t felt what a coach seat feels like for two years now! It was pretty similar when I was a gold- three days out I got my upgrade most of the time, but very rarely at the gate! And your theory on getting a credit card to get a huge bonus and spend it on a one time First Class flight? I doubt that will even get you a one way domestic First Class ticket since they now cost 25,000 miles, and most credit cards give you an opening bonus of 20,000!

Your article glistens with advice that has an overall theme of “getting it done last at last minute”. You want kids to board last, honeymooners to get free upgrades at the last minute, non-elite members to get upgraded at the gate and waiting until the last minute to buy a ticket. Who are you kidding here?

Readers, these types of articles get me really upset. So many knowledgeable people to write about airline rewards programs and policies, but they pick someone who probably usually reviews a beach or a restaurant. Brad, even on a beach you get need to get their earlier to get a primo spot. You can’t show up last and hope someone will give you the best patch of sand.

Have a nice clicK life,

-Mark