Kinglobjaw's Blog

Posts Tagged ‘delta’

Is Delta:

a) D+?  b) Disgusting? c) Delayed? d) Dumpy? e) ALL OF THE ABOVE?

How about F- All of the above and more?

This past weekend I was practically forced to fly Delta Airlines. It’s a city that only offers Delta service. I won’t complain, I was able to book the ticket just 8 hours prior to the actual flight. Throughout my travel “career”, I have never bought a ticket this close to departure, so the experience was interesting, a little chaotic, but I was very enthusiastic. At the end of the day, flying is flying and techinally, I should tell myself that I am excited regardless of the airline, right? Wrong! I will keep reminding you readers, the airline is key to flying experince. Flying is more with a certain airline!

Friday morning started out with the usual. Go to the airport, print boarding passes at the kiosk and clear security. The Grand Forks airport is tiny, so it’s foolish to arrive more then 15 minutes prior to boarding if you are flying without bags. Interestingly enough, Delta offers Breezeway boarding, which is the equivalent of a United red boarding carpet for elite members. Not that many elites on the 5:10AM Pinnacle CRJ-200. A few minutes later, mechanical! Off the plane, rebook myself on Delta.com website since the Delta reservation number is temporarily disconnected. Next attempt at flying: a DC-9 to Minneapolis. Flight full, very full. Sold out full. Last row on the DC-9. I’ve never been on a DC-9, but I know Northwest has 3 versions- this was the 2 flight attedant version of the DC-9. Missed my connection to O’Hare. Minneapolis airport? Nice, very nice. Except- not a single  Delta Red Coat all the way from C to G. For those who ask what is Delta Red Coat? It’s one of Delta’s iniatives at better customer service. It’s a portable gate agent. He or she can rebook you, print boarding passes and vouchers. Still, as nice as it sounds, it’s absolutely irritating to walk throughout the aiport and not be able to find a single one.

 The only thing in red was a Delta Amex credit card hawker who told me Delta does not offer special services counters. I think to myself- “and people actually complain about US Airways in Philly”?! What I do like about Delta is their computer rebook system. You scan your boarding pass at this kiosk type device and it lists the flights you have been rebooked on. Of course, I managed to learn about one of these machines, because the gate agent would not assist me until he saw me play around with the machine for a “decent’ amount of time. Made it to Chicago about 5 hours late.

Return was interesting. Chicago to Minny was an A319. I got exit row and ”flew into” FlyerTalker td_in_training. He was one of the nicest FlyerTalkers I’ve met so far. Delta actually did good on this flight. Aside from it being over an hour late, coach cabin was provided a full beverage service and even tiny bags of peanuts. I do miss peanuts on US Airways flights. I had enought time to make the connection back to Grand Forks, ND, although G to C is a bit of a schlepp, but the people movers are a nice touch. The Grand Forks flight didn’t even beging boarding, so I was thrilled about the prospect of not missing class the next morning. Had myself an exit row on this CRJ-200. Only about 60% full. Quick taxi to de-icing pad and then something unexpected,  yet something probably expected from Delta. While rolling down the runway, at about 40-50 knots, the plane comes halting to a complete stop and exists the runway utilizing the closest taxiway. Apparently, a warning light lit up in the cockpit indicated a problem with the apu/engine generator. Taxi back to gate, but not let off the plane, the mechanics end up fixing the problem. A few more minutes of paperwork and we’re on our way. The flight attendant, Athena was excellent. While in the air, she provided a full service on this rather short flight and even comped alcoholic beverages. I just had water. No ice, no lime.

Overall, I found Delta very poor, and I’m excited to say I’m only stuck with them for a few more months. I’m in the process of matching my US status to Delta, which should make me Delta Gold Medallion, so we’ll see if my experiences improve for the few remaining months. Flight attendants are much, much better at US Airways. I cannot wait to fly with US Airways again next month. Only have to deal with Delta on Grand Forks to Denver via Minneapolis!

Three positives about the trip: 1) FlyerTalker 2) F/A Athena on Minny to Grand Forks 3) Delta’s rebooking machines are pretty cool

Proudly flying with US,

-Kinglobjaw

Charlotte, NC to Honolulu nonstop on US Airways is supposed to start in November 2009. The extra 767 for this route will come from one of the three now officially downgraded to seasonal European routes (Brussels, Milan, Zurich). Apparently, this will be a seasonal route that will operate until Summer 2010 and resume in fall 2010 again. It will most likely affect Delta’s nonstop 747 service from Atlanta, GA to Honolulu, HI.

Charlotte, NC to Honolulu, HI. 4,678 miles.

I will definitely take this flight into consideration when I go to Kauai next year. I’m assuming the meal service will be lunch or dinner followed by pre-arrival snack westbound, while the east bound will most likely offer dinner, followed by breakfast prior to landing. That’s in First Class, of course. In coach, I’m going to guess that meal service will be complementary to compete with Delta.

Have a nice clicK life,

-Mark

If you look into the Delta Shuttle operation, you’ll realize US Airways is king in the shuttle market.

First, Delta decided to add First Class to lure more passengers. Then they added WiFi internet. Didn’t really help. A few months later, Delta downsized the fleet, from the maddog (MD-88) to the Delta Connection outsourced EMB-170 cutting seats by almost half. That move doesn’t seem to help either, now does it?

Currently, Delta is offering 3,000 miles for each segment instead of the usual 500. US Airways hasn’t matched yet, but do they really have to?

The fact of the matter is US Airways rules the shuttle market. They are far more convenient, offer a better product and a much more reliable service. Since Delta is merging with Northwest to become the world’s largest airline, I doubt it will drop the shuttle operation entirely, but DC to New York La Guardia seems to be Delta’s weakest of the three shuttle routes. They’d be foolish to downgrade the aircraft further as they’d loose any remaining premium traffic, but I see them reducing flights. To be fair, Northwest was never a big player in Boston, DC and New York, so they can’t bring in that many loyal customers to the new Delta.

Me? I’m just glad US Airways has a solid shuttle operation I can rely on. Including weekends! And those twelve First Class seats on every flight? They’re icing on the cake!

Have a nice clicK life,

-Mark

Delta’s 4X a day Philly to Boston service ends on August 18, 2009 and personally I believe it was inevitable from the get go! Funny thing is, even AirTran held onto the route for a longer period of time than “Premier Global Airline”. Haha- I just had to say that!

With AirFrance soon putting the “cork on the wine bottle” on the Philly to Paris route, Delta takes over with a 757. I don’t see that lasting either…

About time Delta rolls back to their domestic ops and moves back to the domestic terminal at Philly. Enough trying to “Premier Global Airline” in Philly, Delta! Philly already has US Airways.

Have a nice clicK life,

-Mark

A recent discussion on Airliners.net about US Airways’ presence at Chicago- O’Hare got me thinking; how will the airlines and airport authority handle Delta’s move to Terminal 2 to join merger partner Northwest.

I know that Continental will be moving to Terminal 1 to join United, so the the lounge operated together by Northwest and Continental will become a Delta SkyClub. I assume, Delta will prefer to pick up additional ‘E’ gates instead of moving to the F councourse . This makes sense due to the proximity of the lounge.

Since US Airways uses two (at times three) ‘E’ gates, this will surely cause trouble and limitations for Delta. The combined US Airways and America West need more gate space than what pre-merger US Airways had. I’m also sure US Airways would welcome an opportunity to consolidate gates into one specific concourse as walking from ‘E’ to ‘F’ or vice versa is a bit of a schleep!

I’ve been thinking about this for a few weeks and I think it would be best for Air Canada to move to the E concourse, so United Express can operate out of Air Canada’s gates. That would free up F6 and F12 so US could use it permanently instead of sharing it with United Express.

Also, what would happen with Delta’s ‘L’ gates? From what I’ve heard, American Airlines would try to pick up most of them, but couldn’t JetBlue relocate from ‘E’ to the ‘L’ area to make room for Delta?

With the O’Hare’s largest carriers cutting back on flights, it does make sense to consolidate gate space and allow for those who are still operating at maximum capacity to ‘move about freely’. No pun intended.

Have a nice clicK life,

-Mark

Just as US’ double elite qualifying miles promotion is about to come to a close, other airlines are announcing their own versions of double eqms for Summer 2009.

Last year it was all about AA patching things up after their MD 80 fleet mishap, but this year it’s about getting more people on board planes. US is to be commended for leading the big six (soon to be five) into double eqms promotion which everyone matching, though Delta being the most restrictive.

But, I do wonder: could it end up hurting US Airways during the busy Summer travel season? Will they extend their promotion to last past March 31, 2009 to match the other airlines during the summer. Maybe! Probably not, though. Nice promotion given that US Airways rarely does flying related promotions. I am seeing however that for their new transatlantic routes such as TLV and OSL, they are offering 5,000 bonus miles for Envoy bookings, and 2,500 for certain Economy fares.

One final thought. These 2X EQM promotions have one pesky rule requiring that tickets be booked after the promotion commences, thus previous booking are immedaitely disqualified. Tricky, tricky!\

Have a nice clicK life,

-Mark

For those who haven’t heard yet, US Airways was one of two airlines chosen for the new 2009 Q2 Brazil air services. That means, US’ service from PHL via CLT to GIG will commence in October 2009! Nice!

US is planning to use a 767 for this service, however there is a possibility of an upgrade to the A332 if all goes well and profitable.

Of all the carriers flying to GIG, I think Delta and United should fear the most. US Airways’ proximity of the CLT hub will most likely affect Delta’s ATL-GIG. United’s route from IAD will probably loose some passengers who will prefer to fly from DCA and connect through CLT instead of going out all the way to IAD. Fact of the matter is, DCA is so much more convenient than IAD and everyone knows it!

Again congrats and best of luck to US Airways on the route. May it do well an open up the possibility of new South American routes!

If you’d like to know what I think about US Airways opening an Envoy lounge in CLT, look here: http://www.usaviation.com/forums/index.php?s=&showtopic=45319&view=findpost&p=675396

Have a nice clicK life,

-Mark

If you are not a RewardTV member, now is the time to join. Free of charge, of course! You get tons of valuable points for just watching your favorite TV shows, even if you don’t really watch them at all. You end up earning lots of points since you earn them in bunches of thousands. What can you do with your points? You spend them on shopping sprees. There are two each week and they announce the guaranteed prizes ahead of time. This is no silly sweepstakes.

An upcoming shopping spree on Wednesday, March 4, 2009 at 2:30PM Eastern Time is offering 1,000 AADVANTAGE miles for 300,000 RewardTV points (if you sign up for today, you can still earn in time- yes, you really earn them that fast). RewardTV very rarely offers miles as a reward, as it’s usually a gift card to places like BestBuy, Staples or Amazon.com (my favorites).

Besides American Airlines they partner with other airlines, but those miles are offered even more scarcely than the AA miles. Here are the airlines:

• Delta
• Northwest

They also partner with Marriott, but since I’ve never seen them offer it, I have no clue whether it’s a $10 Marriott gift card or Marriott Rewards points.

Have a nice clicK life,

-Mark

Because I fly only with US Airways, does it mean I only carry a Dividend Miles account? Of course not, and folks should learn to do the same.

You have to be on the lookout for various partner promos from the other airlines. Sometimes they’ll let you earn miles so easily and quickly and you’d be crazy not to. And I’m not talking about flying here! Take a look at a section of an email from Northwest that I got this morning.

Dear Mark,

Never shopped WorldPerks Mall before? Now’s a perfect time to try!
Savvy WorldPerks members know they can earn miles every day by shopping WorldPerks Mall. Now, you’re in the know! Plus, through March 31, 2009, make a purchase on WorldPerks Mall from Ann Taylor®, Lands’End®, homedepot.com, or more than 200 other favorite online stores, and you’ll earn 1,000 Bonus Miles in addition to the miles you always earn. Shopping the Mall is easy, fun and habit-forming. You’ll see.

Register today for this one-time offer.
 

1,000 miles for one (any) purchase. That’s great! The cheapest way to nail this is to buy an iTune for 0.99 cents. That will earn you 2 miles + 1,000 bonus miles. Full details on the promotion can be found here.

Some may ask if keeping a 1,000 miles is good for anything if you’re not going to fly with that airline?

Well, for starters, that 1,000  miles would normally cost you $50 + tax if bought directly from that airline. Also, you can be sure there will be other promos in the future to get you to try new products or the airline credit card will carry a no free promotion where you can score a huge 20,000+ mile welcome bonus. If you earn E-Rewards you can usually transfer to your frequent flyer account to get more miles. Last but not least, you can try redeeming those miles for a magazine delivered to your home free of charge. Subscriptions for certain magazines start from only 600 miles in cost.

I’ve been doing this with a couple of frequent flyer programs just to score enough miles that I will keep as emergency miles. I already have 50,000 miles with United and will have about 35,000 miles with the merged Delta frequent flyer program. I”m also going for American Airlines since I already have about 8,000 miles in my AAdvantage account. I’m also thinking of signing up for the BMI program since they have low redemptions levels for UK and Channel flights. All these are not from flying, but from partner promotions and no annual fee credit card offers from the airlines.

Have a nice clicK life,

-Mark

As an ongoing effort to secure rights to fly to Rio De Janeiro (GIG) from Charlotte (CLT), US Airways has just filed a response with the DOT as to why it should be one of the carriers awarded these flying privileges.

You can  read their press release here, while the actual response is available as a PDF file located here.

Most of you already know this will a be a 767 service originating in PHL, however the return portion from CLT-PHL will be on an A320, which is still subject to change.

When I first heard about GIG possibly being US Airways’ newest destination, I thought the new A332 aircraft US is getting would be a great candidate to fly the route. However, it seems US is going the safe way and starting out with the 767 and depending on how the route performs it could get upgraded. I do remember reading about Air Canada using the 777 to one South American city (sorry, I forgot which one) starting in December 2009, so let’s hope for the best- good luck US Airways.

In my opinion US Airways will be getting the privileges on the basis of being a new entrant and bringing in competition to the Southeastern area of the United States. Delta, you have met your match!

Here is the proposed schedule for the flights:

Northern Hemisphere Summer

US800 PHL (6:45PM)  - CLT (8:30PM)    B767
US800 CLT (10:30PM) - GIG (9:00AM+1)  B767
US801 GIG (9:05PM)  - CLT (6:00AM+1)  B767
US801 CLT (7:30AM)  - PHL (9:04AM)    A320

Norther Hemisphere Winter

US800 PHL (6:45PM)  - CLT (8:30PM)    B767
US800 CLT (10:30PM) - GIG (11:00AM+1) B767
US801 GIG (11:05PM) - CLT (6:00AM+1)  B767
US801 CLT (7:30AM)  - PHL (9:04AM)    A320

Have a nice clicK life,

-Mark