If you look into the Delta Shuttle operation, you’ll realize US Airways is king in the shuttle market.
First, Delta decided to add First Class to lure more passengers. Then they added WiFi internet. Didn’t really help. A few months later, Delta downsized the fleet, from the maddog (MD-88) to the Delta Connection outsourced EMB-170 cutting seats by almost half. That move doesn’t seem to help either, now does it?
Currently, Delta is offering 3,000 miles for each segment instead of the usual 500. US Airways hasn’t matched yet, but do they really have to?
The fact of the matter is US Airways rules the shuttle market. They are far more convenient, offer a better product and a much more reliable service. Since Delta is merging with Northwest to become the world’s largest airline, I doubt it will drop the shuttle operation entirely, but DC to New York La Guardia seems to be Delta’s weakest of the three shuttle routes. They’d be foolish to downgrade the aircraft further as they’d loose any remaining premium traffic, but I see them reducing flights. To be fair, Northwest was never a big player in Boston, DC and New York, so they can’t bring in that many loyal customers to the new Delta.
Me? I’m just glad US Airways has a solid shuttle operation I can rely on. Including weekends! And those twelve First Class seats on every flight? They’re icing on the cake!
Have a nice clicK life,